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Payments & Refunds

How paying works, and what happens if something goes wrong.

Last updated: 24 October 2026
This is our current policy in plain language. It is a general statement and not legal advice.

1. What you can pay for

  • Pro Membership: a paid plan with extras such as no word limit, a feed without sponsored posts and a private profile option.
  • Sponsored posts: pay to promote one of your posts so more people see it for the period shown at checkout.

Prices are shown in Naira (₦) before you confirm. Each purchase covers a fixed period (for example 30 days) and does not renew on its own.

2. How payments work

Payments are made by card or bank transfer through our payment partners. You are taken to a secure payment page; we never see or store your full card number. When the payment succeeds, your Pro Membership or sponsored post is switched on automatically.

3. If a payment is pending or fails

  • If money left your account but your upgrade is not active after a few minutes, wait a little: confirmations can be delayed by the bank.
  • Still nothing? Contact support with your payment reference. We check it with the payment partner and either activate your purchase or return the money.
  • If a payment fails, you are normally not charged. Any amount held by your bank is usually released by them within a few working days.

4. Refunds

Because Pro Membership and sponsored posts start working as soon as you pay, we do not usually refund a purchase you have already used. We will refund you when:

  • you were charged twice for the same purchase
  • you paid but the service could not be activated
  • we made an error, or you were charged an amount different from what was shown

Approved refunds go back to the original payment method and may take several working days to reach you, depending on your bank.

5. Cancelling

Nothing renews automatically, so there is nothing to cancel. You can stop a sponsored post at any time from your profile; the unused time on a promotion is not refunded unless the problem was on our side.

6. Suspended or deleted accounts

If we close an account for breaking the Terms of Use, remaining paid time is not refunded. If we close it by mistake and restore it, your paid time is restored too.